Terms and Conditions

Last updated: October 18, 2025

1. Introduction

Welcome to the Refresh website (hereinafter “we”, “our company” or “agency”).
By using this website and/or submitting a contact form, you agree to these Terms and Conditions.
Please read them carefully before continuing to use our website.

2. General Provisions

These Terms govern your use of our website and the relationship between users and Refresh.
We reserve the right to modify the website content, services, or these Terms at any time without prior notice.

3. Our Services

Refresh provides digital services including, but not limited to:

  • Web development (custom and WordPress websites)
  • Mobile applications
  • AI solutions (chat agents, voice agents, AI workers)
  • Marketing services (SEO, email automation, social media setup)

All services are provided based on individual agreements and tailored offers.
Information on this website is for general informational purposes only and does not constitute a binding offer.

4. Website Use

Users agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others, restrict access to the website, or cause damage to the site or its functionality.

You are prohibited from:

  • Unauthorized access to systems, servers, or databases
  • Uploading or distributing malicious code (malware, viruses, scripts, etc.)
  • Using the site for advertising purposes without prior consent from the Refresh team

5. Disclaimer

Refresh makes reasonable efforts to ensure the accuracy and timeliness of the information on this website but does not guarantee that all data is complete or error-free at all times.
We are not liable for any damages arising from the use of the information provided.

6. External Links

Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or activities of those external websites.

7. Intellectual Property

All content on this website, including design, text, images, logos, and code, is the property of Refresh or used under proper license.
Copying, distributing, or modifying any content without written permission is strictly prohibited.

8. Personal Data Processing

By submitting the contact form, you consent to the processing of your personal data in accordance with our Privacy Policy.
The collected data is used solely for communication and the preparation of offers.

9. Limitation of Liability

To the maximum extent permitted by law, Refresh shall not be held liable for:

  • Data loss or profit loss resulting from website use
  • Technical issues affecting website functionality
  • Temporary unavailability of the website

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Croatia.
Any disputes arising from the use of this website or our services shall fall under the jurisdiction of the courts in Zagreb, Croatia.

11. Contact

For any questions or concerns about these Terms and Conditions, please contact us at:
📧 contact@refresh.hr